Client Reviews

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Enlighten Smiles Ltd

EKC’s approach is super professional whilst keeping the human touch. Erica’s deep understanding of the market is a tactical asset to any organisation in the space.

Dr Payman Langroudi, Managing Director

Rentokil Initial

EKC has worked as the retained PR Agency for Initial Medical (part of Rentokil Initial) for the past two years, during which time they have impressed with their dental sector media contacts and the way they have been able to evolve our media relations with the aesthetics sector. Their technical writing ability is superb and they are able to weave expert knowledge into engaging articles and web content. The results they have delivered to date have surpassed our agreed targets and we look forward to working with them in 2018.

Katie Kinnes, PR & Communications Manager – UK & Nordics

Dental Express

We have used EKC Communications for over a year now and have found them very good to work with. There is no way we could have pulled together and delivered our PR and media strategy for the year without them. Erica and the EKC team are readily accessible and always ready to help and give advice when necessary. We have found it invaluable working with them and will not hesitate to use them again this year!

Patrick South, Managing Director

Rodericks

EK Communications have been a pleasure to work with over the past few years. Their support in helping us develop our brand within the sector has been of great value. Most recently, they provided great help and advice as we brought our inaugural conference to life in May 2017 for which we are extremely grateful. We have found EKC’s vast knowledge of our sector to be invaluable and the work they do with us to enhance our brand in dentistry is an essential part of our ongoing growth plans.

Aman Gakhal, Dental Marketing & Communications Manager

British Dental Conference and Dentistry Show

EKC are a pleasure to work with – they are always fun, they have a wealth of experience that is second-to-none and they always manage to be up to date and knowledgeable on the latest innovations and developments in dentistry. Whatever we ask EKC to do they find a way to make it work for us. Even when editorial or projects are requested on very tight deadlines, they always deliver on time with enthusiasm and professionalism. EKC never charge outside their retainer and always go the extra mile – nothing is too much trouble. Sophie Chalk, editorial director, and her team of writers deliver the highest standard of editorial across all aspects of dentistry and business, and with the innovative ideas and support from Erica Kilburn, EKC is the team to work with!

Alex Harden, Show Director


IAS Academy

There is nothing negative I can say about EK Communications, the whole team is amazing and Sophie is lovely.

Suhaylah Fazal, Marketing Manager

Munroe Sutton

We are absolutely delighted with the service and commitment that EK Communications provides. The team are all very friendly and we have a great working relationship. We feel completely comfortable when we approach EKC for either one-off requests or indeed, anything that we need.

Robert Malvasi, Head of Business Development

Hambley Limited

Erica is an incredibly knowledgeable and well connected individual within the dental world, characteristics only surpassed by her energy and enthusiasm. The EKC teams ability to not only offer insight and suggestions, but to also translate these into practical supportive activities, is unique within this market. I was delighted with EKC’s work for Dentsply and continue to recommend EKC to current contacts and view any opportunity to work with Erica and the EKC team, as a bonus.

Peter Rees

Media Pharma

The team at EKC are always very quick and reactive when we need them to be. It’s always a real pleasure to work with EKC and I am very happy with all their work.

Rachel Greening, Digital Manager

3M Oral Care Solutions Division

I have been working with Erica, Sophie and the EKC team for around three years now and have been incredibly impressed with the huge amount of value they bring to the table. Their knowledge of the industry is fantastic and the opportunities that the team can open up through their connections is invaluable. They approach projects with a friendly, ‘can do’ attitude, but once the direction is set the team go to work with incredible focus and speed, ensuring they meet deadlines without affecting the high standard of quality and ethics expected. In my experience, the best client agency relationships all have a key factor – strong communication. EKC have this nailed. The team take the time to understand your ways of working and adapt to your style in order to make it as easy as possible to work together.

Gavin Richards, Marketing Manager

Premium Medical Protection

We have been working alongside Erica, Sophie and the team at EKC for sometime now and I have been delighted with their services. Their service and knowledge of the markets has been outstanding. With their copywriting expertise we were able to get across our message to our customers with ease. Also with their fast turnaround we were able to react quickly to any marketing situation. We would recommend their services without fail.

Lesley Laird, Marketing Director

Rodericks Ltd

The team at EKC have a skill in creating and recognising opportunities within the media, as well as adapting this skill to identify potential partnerships for their clients within the profession. Their networking is tireless and they are constantly connecting their clients with the right people and organisations. EKC also offers a very flexible service which they will adapt to suit the individual and ever-changing needs of their client. The team is proactive in collecting relevant news and information for regular newsletters, which they design and send out on our behalf seamlessly. What’s more, the standard of editorial content for both the newsletters and articles / news releases written for the press is always of the highest standard and impeccably tailored to represent our company’s specific values and commitments.

Shalin Mehra BDS DGDP (UK) FloD, Managing Director, Roderick Ltd

CB12, Meda Pharmaceuticals

CB12 is an innovative product, which broached the difficult and often embarrassing topic of bad breath head-on. The dental profession was an unknown entity and we required the professional support of an agency, which really understands the sector and how to approach each of the diverse target audiences. EK Communications Ltd provided exactly the right degree of specialist knowledge, an unbridled enthusiasm for sector and a passion for new thinking and ideation to support the brand through its infancy and to help it maintain its high growth rates. The devil is often in the detail, EKC are the masters of detail and consistently produce high quality outputs that are creative, on-brief and readily consumed by the target audience. I highly recommend EKC, we will continue to work with them and enjoy their infectious enthusiasm and sense of humour.

Neil Lawrence, Head of OTC

Nobel Biocare

The EK Communications Ltd (EKC) team work hard to ensure we have consistently high coverage in the dental media, and that we are always aware of any new promotional opportunities. Erica’s wealth of fresh ideas and useful contacts make her an invaluable member of our team and her experience in healthcare publishing, PR and marketing is second to none.

Glenn Rhodes, Marketing Manager, UK & Ireland Nobel Biocare

The Dental Directory

EK Communications Ltd is an immensely proactive and extremely knowledgeable organisation that knows dentistry, and its links with the dental trade, media and profession are invaluable. Erica and her team are hard working and enthusiastic from the beginning of a project to the end. Whatever your aims, EKC will work around the clock to make it happen.

Mike Volk, The Dental Directory

Waterpik International

I have been working with Erica and her team now for the past 5 years and her depth of knowledge and contacts within the dental industry are second to none. She comes to meetings with thoughts and ideas of how to meet my objectives, sometimes out of the ordinary but always delivered with enthusiasm…

Alec Hilton, Sales Director, Waterpik International

Association of Dental Groups (ADG)

I have been very impressed by EKC’s exceptional knowledge of all aspects of dentistry, which means that they have a unique ability to work with all the specialist media who cover the sector and the profession. This has allowed EKC to provide highly effective support to the ADG as the Association steadily builds its profile and reputation. EKC are also very good to work with – fast, efficient and providing good value for money with complete transparency.

David Worskett, Chairman, Association of Dental Groups

Goodman Grant

The EK Communications team know the dental industry inside out and are always at the end of the telephone when you need them. EKC are exceptionally proactive and enthusiastic about what they do, and the team can be relied upon to go the extra mile to ensure their clients receive an unbeatable service.

Ray Goodman, Goodman Grant Lawyers for Dentists

Erica’s friendly approach is supplemented with an engaging nature and an air of dependability. I find myself constantly impressed with the in-depth knowledge of the dental industry Erica beholds and consequently feel significantly advantaged to be able to work alongside her. Erica has been and continues to be a great asset for our firm. Furthermore she is supported by a team that are always willing to go that extra mile.

Tom Wright, Goodman Grant

Sheila Scott

I’ve known Erica for almost all my time in dentistry, and I have to say it’s a pleasure to work alongside her. She has so much energy for her clients, and is constantly looking out for opportunities for all of them, as well as for those with whom she networks. I have no hesitation in recommending Erica to my clients who would benefit from her talents.

Sheila Scott, Business Consultant

Munroe Sutton

EKC is by far and away one of the most effective, responsive and professional organisations we have worked with in our 21 years of business. Our purpose in retaining them has been more than satisfied and I expect we will continue a long-lasting partnership.

Barbara Williams, CEO, Munroe Sutton, LLP

Curaprox

Our company has worked with Erica and the EKC team for many years and throughout this time we have found her dental industry knowledge and contacts to be invaluable. For us, EKC provides B2B PR support and to add to the challenge we often find ourselves having to tweak our PR schedules to meet our month to month changes in requirements! Erica and her team step up to this challenge admirably ensuring we maximise our spend to its full potential at all times. Erica and EKC has become an invaluable part of our team and long may that last.

Beth Morgan, Head of Marketing & Communications, Curaprox UK, Oraldent, Fulcrum Health, Activinsights

Shareen Coutney

A breath of fresh air in the PR world – a truly proactive and extremely knowledgeable organisation that knows its onions! None of that garbled PR speak, just clear, high quality targeted communication.

Shareen Coutney

Kent Implant Studio

I cannot recommend Erica and the team at EK Communications Ltd highly enough. Thanks to EK Communications Ltd I now run a successful referral clinic. Erica and her team’s main aim is to make your business a huge success. They strive for perfection and are always there when you need them the most. They are highly skilled within all aspects of marketing and understand and work closely with the dental world and press. Thanks to EK Communications, not only was my new business opened by the mayor but we also had the presence of ITV. No job too small for EK Communications Ltd, they seem to be able to achieve the almost impossible.

Dr Shushil Dattani, Kent Implant Studio

7 Connections

For coffee read Starbucks, Costa, Pret. For car read Mercedes, BMW, Porsche. For technology read iPhone, iPad, Macbook Pro. For chef read Jamie, Gordon, Michel. Products services ideas and people who dominate their ground create a branded experience that carries their name. For PR and media support read Erica Kilburn and the team at EKC. I have worked with Erica for over a decade in four different businesses. She is the ‘go-to’ person if you want your brand and reputation to be managed by a real person who gets what it is like to be an owner-manager.

Chris Barrow, 7 Connections

money4dentists

Erica has headed up our PR for over a decade and it’s her fault we are kept so busy with new clients. Erica continues to introduce us to new key players within dentistry and ensures our marketing and PR strategy works best for money4dentists. EK communications are a dream to work with and if you are serious about getting or staying at the top of the dental profession Erica and her team are a must.

Richard T Lishman, money4dentists

Eastman Dental Institute

Erica Kilburn is a superb ambassador for our profession and EKC’s ethical position and deep understanding has always been reassuring. Erica’s support and structured approach together with her wide network of colleagues has been of great assistance in developing PR for our core educational and research activities over the past ten years. Many thanks.

Professor Andrew Eder, UCL

BACD

BACD has worked with EK Communications Ltd for some time. We have always found them to be hardworking, reliable, extremely helpful and always ready to suggest new and innovative ways of marketing both meetings and the Academy. BACD would recommend Erica and her team to anybody.

Suzy Rowlands, BACD

Erica and her team came highly recommended and they have not disappointed. Whatever we throw at them, they find a way to make it work for us. An absolutely professional outfit with a superb knowledge of our profession, that has helped us beyond the marketing and PR brief. As a person, always a pleasure to work with, and always with a ready smile – even in her voice on the phone.

Bertie Napier, BACD

Genix Healthcare

A breath of fresh air in the PR world – Genix Healthcare & Sparkle Dental labs have been working with Erica and her team now for the past 2 years and Erica’s depth of knowledge and contacts within dental industry are second to none. EK Communications are exceptionally proactive and an extremely knowledgeable organisation and always at the end of the telephone when you need them. The team strive for perfection and whatever we throw at them, they find a way to make it work for us. I have no hesitation in recommending EKC to any potential clients.

Zumarad Ajab, Head of Procurement, Marketing and Recruitment, Genix Healthcare

Ruth Nicholas

Personally I’ve worked with EKC for a number of years. In that time every piece of editorial / PR has been delivered on time and to a high standard. Erica and her team take on board feedback and amends very positively, and we’ve worked together to achieve a new company style. Erica’s help has been invaluable to me. She is incredibly well connected and experienced.

Ruth Nicholas

Dental Fusion

Having worked with EKC on several titles for many years, I can attest to the company’s professionalism, expediency and friendliness. Something of a titan in PR, representing small as well as international clients, EKC has always been able to supply what I need – on time.

Chris Ritchie, Dental Fusion

Anyone4Tea

Erica and her team are remarkable. They not only support us but are tenacious in driving the media stories that are fuelling our growth and education of dentists and hygienists. Highly recommended and fun to work with.

Martin Last, Anyone4Tea

Ellie Arthur

If Erica doesn’t know the answer then it is definitely not worth knowing. When it comes to the dental industry, Erica always provides an honest and reliable service while bringing energy and enthusiasm to the table.

Ellie Arthur

Lester Ellman

Erica and her team have done a sterling job in helping us to get our product into the dental press and to get it known to dentists. She is always positive, cheerful and attentive, getting things dealt with quickly and efficiently. We would recommend her wholeheartedly.

Lester Ellman

DPA

EK Communications Ltd has been associated with the dental industry for a long time. Erica works very hard on behalf of her clients and the companies she represents benefit considerably from her contacts and experience. I have no hesitation in recommending EKC to any potential client.

Derek Watson, CEO, DPA

S4S

Erica and the team at EKC have been a great help to our marketing efforts. Having used other PR agencies, EKC are the best. Always willing to help, coming up with great ideas and keen to take on new challenges. I have no hesitations in recommending Erica and her team. Thank you for your continued help and support, you’ve been a great help over the past few years.

Matt Everatt, S4S (UK) Limited

We have been working with Erica and her team for almost two years and we’ve always found them to be professional and helpful. On occasions we have set Erica some pretty challenging deadlines for articles and she has always delivered. When we were launching Bruxism Awareness Week, Erica was very helpful and had lots of useful ideas which has helped make this event a great success in 2010 & 2011.

Neil Bullement, S4S (UK) Limited

Dentinal Tubules

Erica has been phenomenal in getting us where we are with her excellent communication skills, humour and introducing us to the right people in the profession. Her advice and guidance have been superb for me.

Dhru Shah

BDA Benevolent Fund

EK Communications Ltd are an absolute pleasure to work with. They have extensive links with the dental and healthcare profession which means that the publicity and fundraising services they provide to our organisation are excellent and designed around our individual needs.

Liz Rickarby, BDA Benevolent Fund

Dental Focus

EKC has a great knowledge of the dental profession and their writers understand and have many ideas on how to project our message to our audience. Their understanding of media planning and social media also helps this process.

Adrian Adler, Dental Focus

Blackwell Supplies Ltd

EK Communications Ltd and Blackwell Supplies have had an effective partnership in public relations activities over the last 5 years. EK Communications Ltd provides a rapid, detailed and cost effective communication channel to the dental press, which has raised the awareness of the Blackwell Brands with Dentists and Hygienists across the UK.

Rod Fuller, Blackwell Supplies Ltd

PDS Dental Laboratory

Nothing is two much trouble for EK Communications Ltd. Their dedication to every client is extremely impressive and I know that every piece of work they do is undertaken with my best interests at heart.

Jill Hanson, Accounts Manager, PDS Dental Laboratory

Clark Dental

A very efficient company, giving a fast response and producing PR within time, which has taken our company’s profile to another level.

John Clark, Managing Director, Clark Dental

EKC offer our business an excellent service and manage and co-ordinate all our PR, press and product launch requirements. EKC’s writers are second to none and Erica’s network is vast, which helps us to link with the relevant people to achieve our strategic goals. We have successfully been using EKC’s services for many years in both Dental and Veterinary professions and have no hesitation in recommending them.

Richard Beal, Managing Director, Clark Dental Cheshire

Tavom UK Ltd

Here at Tavom UK Ltd we been using EK Communications Ltd as our external marketing specialist for the last three years, in which time we have seen our growth steadily increase, our company profile improve significantly and our customer base spread to all parts of the UK. We have built up an excellent relationship with Erica and her team, who are dedicated in their pursuit of our common aims. Nothing is too much trouble and whenever we need advice or information their response is fast and efficient.

Pete Higson, Sales Directory, Tavom UK Ltd

DentalGateway.com

Erica and her team have proved to be a real asset for us. Not only do they generate high quality articles, columns, press releases and placements, but Erica, with her knowledge and experience in the dental industry, is a constant source of ideas, suggestions and good advice. EKC continue to deliver the goods for us and we wouldn’t be without them.

Jonnie James, Founder of DentalGateway.com

James Hull Associates

We have worked with EK Communications for some time now and are always confident in Erica’s ability to deliver an outstanding performance. In short, the team never fail to impress! EK Communications always provide a highly personal service and their industry experience, contacts and general knowledge are second to none.

Robin Pugh, CEO of James Hull Associates

Under Armour

Working with Erica and her team has been brilliant and I highly recommend EK Communications Ltd to anyone wanting to get into the UK dental market or maximise their advertising spend. Their industry knowledge and ability to get things done is superb.

Erica Solem, UK and Europe Country Manager, Under Armour

Admor

Nothing is too much trouble for EKC and they provide reliable proactive support time after time. With Erica and the team on board I know that my PR will always be taken care of on time and to a high standard. It’s important for us to engage a company that knows the industry inside and out and is respected by the media and the profession.

David Mills, General Manager at Admor

Inman Aligner Training Courses

EK communications has been invaluable in proactively contacting dentists who have taken our course, getting feedback and adding a personal and unique edge to our marketing that reflects our teaching business and the Inman Aligner course – Thank you Erica.

Dr ‘Tif Qureshi

Raj Rattan

EKC has worked with us for some years and have always been highly proactive, especially focusing on contacting our users for real current feedback and testimonials. They have kept our media presence consistent and professional at all times and have been a pleasure to work with – highly recommended.

Raj Ratten MBE, BDS MFGD

Sterling Dental Group

Erica has provided invaluable support and a wealth of expertise. Erica and her team will find a solution to everything and are always at the end of the phone.

Shareena Ilyas

Perio-Implant Europe Ltd

The service I receive from EKC has always been, and continues to be, very good value for money. The team strives to go that extra mile and through their dedication and expertise have raised the profile of Perio-Implant Europe Ltd. EKC provide a comprehensive, stress-free service to ensure that my projects get as much exposure as possible. The team is always attentive and considerate of my needs. They have worked very hard and I cannot thank them enough.

Nadeem Zafar

Henry Schein

EK Communications Ltd worked with Henry Schein to design and execute a robust PR strategy, which successfully made us one the most recognised brands in the UK dental market. Erica’s intimate knowledge of the market, personal contacts and commitment to reaching our goals made her an excellent partner. Within a short time of working together, I knew Erica and her team could be trusted to deliver results, and they promised and manage their expenses, which is always a concern when outsourcing critical communications functions.

Len Camporeale, Director of Marketing, Henry Schein UK

Essential Money

E K Communications Ltd are extremely easy to deal with, always at the end of the phone and always full of lots of ideas. I particularly like the way Erica is constantly badgering me for press releases, articles, and anything financial that might be relevant for dentists. If it wasn’t for her chasing me, I doubt we’d get much press coverage at all. I love working with Erica and her team and am looking forward to the next round of ideas.

Thomas Dickson, Essential Money

Association of Specialist Providers to Dentists

I am writing on behalf of the Association of Specialist Providers to Dentists to thank you for the fantastic job of profiling, which you have done for our organisation over the last 12 months. With your specialist knowledge and experience you have most competently progressed the agreed campaigns both for the group and individual members with all the appropriate professional journals, newspapers and organisations; just as we sought. It is our hope that our successful partnership with you will continue for many years to come.

Graeme N Burn, ASPD

Renishaw plc

As a relative newcomer within dentistry, EK Communications Ltd has been a key partner in helping to raise our profile within the dental community.

Chris Pockett, Group Marketing Service Manager at Renishaw plc

Dental Design

Erica’s networking capabilities and knowledge of the industry are unrivalled, and were instrumental in our success at the recent dental awards. The e-touch is a new product and it goes without saying that winning an award for ‘the most innovative patient education system’ and superb PR coverage has had a very positive effect on its early success. Erica’s pro-active approach and tireless efforts make her a very valuable working partner. A big thank you to Erica and her team for all their hard work.

Nigel Reece, Managing Director at Dental Design and e-touch

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